How to I use urineFREE

Instructions on using urineFREE

If your pet has had a little accident on your favourite rug or throughout the carpet in your house, you don’t have to live with the lingering smell of urine for ever: urineFREE can help to get you rid of it permanently.

Prior to application

Do not use regular detergents

If you have used another chemical or detergent based product to try to remove the urine before urineFREE, these chemicals may have removed the soluble urea and urochrome components of urine but have no impact on the non-soluble uric acid crystals. These detergents also coat or encapsulate the uric acid crystals making it difficult for urineFREE to penetrate. 

Check for colourfastness

Check for colourfastness on a small area before treating new surfaces.

Often urine stains will become darker and the urine odour stronger on the first treatment. This is common. Repeat treatments until the odour vanishes and the colour lightens. 

Remove all other cleaning products

It is recommended that all other chemical and detergent based products are removed to maximise the effectiveness and results with urineFREE.

If other products have been used prior to urineFREE, sponge out as much of the previous products as possible with clean water, air dry and then apply urineFREE.

Find old stains with the detector

Sometimes old urine stains are invisible to the eye, but not to the nose! 

The urineFREE Urine Detector includes a light which is designed to detect the protein in urine. Dried urine stains will fluoresce in a darkened room, making it easy to find the area of the surface or fabric with the urine stain and remove the urine odour.

      1. Keep calm and read the “Prior to application” instructions to ensure your surface is prepared as best possible.
      2.  Make sure you have enough product to do the job. If the urine stain is made by an animal and it has repeatedly returned to the same spot, there could be a large accumulation of urine. urineFREE must come into contact with all the urine to do its job. Ensure padding and sub-surfaces are soaked with urineFREE where affected. Different surfaces may require more or less product depending on porousness or absorbency rate.
      3. urineFREE is not a spray and wipe product and requires dwell time to do its job. Allow the area to stay wet with urineFREE as long as possible. Plastic wrap may assist where high evaporation is occurring, for example where hot sun is shining through a window onto an affected area. 
      4. Repeat applications may be necessary, especially on older urine stains. The sniff test will tell you when you’re done! Occasionally, a stain may intensify during the treating process. This indicates urine rising to the surface. It will disappear with repeat treatments.

Get rid of the urine smell AND the stain for good

 

How to remove urine from carpets.

If the stains are concentrated, take a bowl of water, a clean cloth
and sponge out as much of these products as possible.
If the stains are widely spread you may need to use a wet/dry vacuum to extract these products.
Once the carpet is dry, apply urineFREE to the affected areas as directed.

Our tips to get the best results

We recommend a different course of action depending on whether the urine stains are old or new.

Read the general guidelines on this page and make sure to also check the step by step process for new or old urine stains.

  • If the stains are concentrated then you can take a bowl of water, a clean cloth and sponge out as much of these products as possible.
  • If the stains are widely spread you may need to use a wet/dry vacuum to extract these products.
  • Once the carpet is dry then apply urineFREE to the affected areas as directed.
  • Often urine has seeped as far as the underlay & floorboards. If you can lift the carpet and treat the back of the carpet, the underlay and the subfloor this would be speed up the remediation process. If you can’t lift the carpet, you need to bleed the urine to the surface and this takes time, persistence and enough product.  After every treatment remove the sticky residue with a damp cloth. This residue is a by-product of the bio-remediation process.

Remove the stain before shampooing or professionally cleaning your carpet

Shampooing or professional carpet cleaning a urine stain can cause the urine to liquefy and spread 3-4 times its normal size. Worse, if someone walks on a damp shampooed carpet they can also spread the urine all over the house.

A urine stain must be removed before the carpet is shampooed and only a high quality bio enzymatic formulated product like urineFREE will remove the urine stain & the urine odour completely. Unlike conventional cleaners, urineFREE is specifically formulated to “eat up” the uric acid crystals whilst removing the urea and urochrome components, eliminating both the urine stain AND the urine odour for good.

Why is the stain becoming larger, darker and the odour stronger?

Often stains may become larger, darker and the odour stronger when they rise to the surface – this is common. This is the urine in the sublayers rising to the surface for further treatment and removal. These stains can take two to three treatments with urineFREE and you will see the stains become lighter and smaller upon further treatments until they eventually disappear. The sniff test for urine odour is the best way to double check the urine has gone as even if you can’t see it there may still be urine lingering. This is when you know you have got all the urine. 

Burn marks on carpet

Old urine stains that have not been removed or not removed correctly will have greater exposure to the urine and the acidity of the uric acid crystals. Unfortunately in some carpets & rugs, especially wool blends, the uric acid crystals can cause burn marks that look like a stain but have actually discoloured the carpet/rug. Please note this is irreversible. urineFREE will remove the urine and in turn the urine smell but it can not remove burn marks. The same applies with urine burn marks on wood floors however unlike wood floors where you can sand back and return the wood the its original state, carpets do not have this option. This is why we encourage removing urine as soon as possible for all surfaces and using only a bio-enzymatic product such as urineFREE will remove the urine for good.

Based on 1362 reviews
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(5)
Fragrant
Very nice product but I need more

Very nice product but I need more. Just put in another order. The fragrance is delightful.

Thank you for your positive review of our Odarid Pet Stain & Odour Remover! We're glad to hear that you're enjoying the product and we appreciate your repeat order. We agree, the fragrance is delightful and we hope it continues to meet your needs. Thanks for choosing Cleansmart.

Fragrant
Stray male cat marking territory.

Have had an ongoing issue with a stray male cat peeing in my conservatory to mark territory over my cats. Used the Odarid pet stain & odour remover and it worked like a charm. Highly recommend the product.

Jolene, thank you for taking the time to leave a review. We're so glad to hear that our Odarid Pet Stain & Odour Remover was able to help with your stray cat issue. We appreciate your recommendation and hope to continue providing effective solutions for pet stains and odours. Have a great day!

This works so well better than anything else ice ever used

Very effective

Very effective, hope it could last.

Thank you Simon for your positive review! We're glad to hear that our protectME fabric safeguard is very effective for you. We strive to create long-lasting products to protect your fabrics. Thank you for choosing protectME!

5 Litre
Great shower cleaner pleased with the

Great shower cleaner pleased with the results

Hi Annette, Thank you for leaving a lovely review for our Professional Strength Shower Cleaner & Soap Scum Remover. We're thrilled to hear that you're pleased with the results! Thank you for choosing our product and we hope it continues to meet your expectations. Have a great day!

Quick to work

I used it on the bottom of net curtains that had been sitting on the window sill and had some mildew on them . It was gone by the next day. Highly recommend.

Thank you for sharing your positive experience with our Curtain Mould Remover! We're glad to hear that it worked quickly and effectively on your net curtains. Thank you for recommending it to others. Happy cleaning!

Curtain mould remover

Works a treat on my curtains. Shower curtain also. Highly recommend.

Hi there! Thank you for your wonderful review of our Curtain Mould Remover. We are so happy to hear that it worked like magic on your curtains and shower curtain. We appreciate your recommendation and hope it continues to work wonders for you. Have a great day!

It didn’t work as well as I expected. Perhaps I didn’t spray enough on. Will give it another go

'Hi Linda, thank you for your feedback. We're sorry to hear that our Curtain Mould Remover didn't work as well as you had hoped. We do recommend following the instructions and making sure to spray enough product for best results. Thank you for giving our product another chance. We appreciate your support!'

A
Bamboo Cloths
Anne L.

Great

Thank you for your review! We are so glad to hear that you are enjoying our Bamboo Cloths. Have a wonderful day!

Power Cleaner 500ml
Power Cleaner

Using the Power Cleaner, I was able to remove stains from the toilet and even some stains from the grout in the bathroom. I also got rid of an old stain on the carpet. I also love that it is environmentally friendly.

Hi there! Thank you for leaving a review for our Forsana Enhanced Oxygen Power Cleaner. We are so happy to hear that it effectively removed stains from multiple surfaces in your bathroom and carpet. We take pride in creating a product that is not only powerful, but also environmentally friendly. Thank you for choosing our product and we hope to continue exceeding your expectations in the future. Have a great day!

The product is brilliant

The product is brilliant I have just ordered 2 more awaiting the delivery thanks Kaylene

Hi Kaylene,
Thank you for your kind review! We are so glad to hear that our Curtain Mould Remover worked like magic for you. We appreciate your support and have just shipped out your additional order. Thank you for choosing our product.

Excellent product

I prefer to use NZ companies and environmental products. This product did the job on my curtain fabrics and other items

Thank you Rae for your feedback! We are so glad to hear that our Curtain Mould Remover worked well for you and your curtain fabrics. We take pride in being a NZ company and using environmentally-friendly products. Your satisfaction is our top priority. Thanks for choosing our product!

excellent product

I prefer to use NZ companies and environmental products. This product did the job on my Squab covers and other items

Thank you so much Rae for your positive feedback! We are so happy to hear that our protectME fabric safeguard worked well for you. We also take pride in being an eco-friendly company and appreciate your support. Thank you for choosing protectME!

Curtain cleaner

Amazing stuff this is my second bottle brought ist one back in lockdown used it on the lifejackets amazing got all mould off did take
Two applications but that was due to mould on jackets would highly recommend this .

Thank you Faye for taking the time to leave a review for our Curtain Mould Remover. We are thrilled to hear that it worked like magic for you and helped remove the stubborn mould from your lifejackets. We appreciate your recommendation and are glad to have your continued support.

Fragrant

Fantastic product that actually works
Thank you

Hi there,

We're thrilled to hear that our Odarid Pet Stain & Odour Remover worked wonders for you! Thank you for taking the time to share your positive experience with us. We're always here to help keep your home clean and fresh for you and your furry friends.

Happy cleaning!

Clear as daylight

I'm so glad I got this, stains come up as clear as daylight. Like viewing a crime scene in a way, but it takes all the guess work out! Essential tool.

Hi there! Thank you for taking the time to write such a positive review for our Black Light | Cleansmart. We're thrilled to hear that it's making stain removal a breeze for you. We love the comparison to viewing a crime scene - it really does take the guess work out! Thank you for choosing our product. Happy cleaning!

Fragrant
Does what it says

After reading a review of a competitors product, I decided to try this instead.
Let me tell you I'm glad I went with this!
Killed the bad odour and the house smells fresh again. Will order again.

Thank you Jeff for your positive feedback on our Odarid Pet Stain & Odour Remover! We're happy to hear that it lived up to its promise of eliminating bad odours and leaving your home smelling fresh. We appreciate your support and look forward to your future orders. Have a great day!

Fragrant
Odarid Pet Odour Remover

This is a marvellous product as well.Finally found something that works.😃

Hi Sally Thank you for taking the time to leave a review for our Odarid Pet Odour Remover. We are thrilled to hear that this product has worked wonders for you and your furry friend. We hope it continues to meet your expectations. Have a wonderful day! 😊

2 Litre
Odoriferous Cleaner $ Sanitiser Disinfection Concentrate

This had awesome results on the slate floor where a new puppy had decided to pee.No smell there now and puppy hasn’t gone back.Totally impressed.

Thank you Sally for sharing your positive experience with our Odarid Cleaner & Sanitiser Disinfectant Concentrate! We are thrilled to hear that it worked wonders on your slate floor and successfully eliminated any unwanted odors. We are happy to have helped with your new puppy's training. Thank you for choosing our product.

Cleansmart Curtain Cleaner sort of works

We tried this product on some thermal backed curtains that I had previously tried to wash and at first were very pleased with the outcome. But we did in the end have to take the curtains down, since the spray was running down the curtains and dripping on the carpet and we certainly could not remove all the mould, even after several tries. So they are back up somewhat improved and a little stiffer.
I would only use this product again on mildly affected curtains.
RC

Thank you Rowena for taking the time to leave a review for our Curtain Mould Remover. We're glad to hear that it somewhat improved the thermal backed curtains you tried it on. We're sorry to hear that it caused some dripping on your carpet and did not completely remove all the mould. We appreciate your feedback and will make sure to consider it for future improvements of our product.
Thank you for choosing our product and we hope to provide you with a better experience next time. 😀

J
urineFree 2 Litre
Jo L.
Does exactly what it says

Wow after trying so many products from the supermarket and pet store I gave this one a go and it bloody worked!
I have a stubborn puppy and an old boy, and was getting to the point of thinking the whole carpet was going to have to be replaced. I have a Vax carpet cleaner which does a great everyday job, but there were definitely areas that continued to smell. After just one treatment of urineFree the lingering odour is gone!!
I am so thankful I kept searching, just wish I’d found it sooner!
Highly highly highly recommended.

Hi there!

We are so happy Jo to hear that urineFree has worked wonders for you and your furry friends! We understand the struggles of dealing with stubborn pets and their accidents, and we are glad that we could provide a solution for you. Thank you so much for your kind words and recommendation. We truly appreciate it!

Cheers to a fresh-smelling home!
The urineFree Team

1 Litre

Works really well .. no doggy smell at all on their bedding.

Thank you Jane for your positive feedback! We're glad to hear that our Pet Bedding Cleaner & Deodoriser was able to eliminate any doggy smells from your pet's bedding. We strive to provide effective products for a fresh and clean environment for your furry friends. Thank you for choosing our product!

Fragrant

Love the smell … great product.

Hi there Jane, Thank you for sharing your positive feedback about our Odarid Pet Odour Remover. We're delighted to hear that you love the smell and found it to be a great product. We appreciate your support and hope it continues to work well for you. Have a fantastic day!

Fragrant
Pet Odorid

Very good, does just what it says so very satisfied💪☺️

Thank you for taking the time to leave a review Dave for our Odarid Pet Odour Remover! We're so happy to hear that it worked well for you and that you are satisfied with the results. Thank you for choosing our product and we hope to continue providing effective solutions for your pet odour needs. Have a great day!

Fragrant
OdaridPet Stain & Odour Remover 2 litre fragrant

Great product, repeat purchase

Thank you so much Diana for taking the time to leave a review for our Odarid Pet Stain & Odour Remover. We are thrilled to hear that you have had a positive experience with our product and that you are a repeat customer. We appreciate your support and hope to continue providing you with great products in the future.